Terms of service

Terms of Service

  • Shipping Liability: Velsley is not responsible for lost or stolen packages once marked as "Delivered" by the carrier.

  • Order Changes: Cancellations or address changes are not guaranteed once an order is placed due to our rapid processing.

  • Safety: Users are responsible for patch-testing our skincare products before full application.

  • Fraud: Fraudulent chargebacks will be disputed and may result in legal action.